Privacy Policy

1. Introduction

Welcome to LaunchMap AI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using LaunchMap AI, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Name (if provided)
• Password (encrypted)
• Profile picture (if provided)

2.2 Profile and Business Information

During onboarding and profile creation, you may provide:

• Business or product name
• Industry and niche information
• Target audience details
• Brand voice and style preferences
• Social media platform preferences
• Content goals and objectives
• Reference images for visual style

2.3 Content Data

We store content you create or generate using our service:

• Content calendars and schedules
• AI-generated posts and content
• Generated images
• Custom instructions and prompts
• Chat conversations with AI assistant

2.4 Usage Data

We automatically collect:

• Device and browser information
• IP address
• Pages visited and features used
• Time and date of access
• Image generation usage counts

2.5 Payment Information

Payment processing is handled by Stripe. We do not store your full credit card number. We receive and store subscription status, plan type, and transaction history.

3. How We Use Your Information

We use collected information to:

• Provide and maintain our service
• Generate personalized AI content based on your profile
• Process your subscription and payments
• Send service-related communications
• Improve and optimize our service
• Provide customer support
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Third-Party Services

We use the following third-party services to provide our service:

4.1 Supabase

Database and authentication provider. Your account data and content are stored on Supabase servers.
Supabase Privacy Policy

4.2 Anthropic (Claude AI)

AI content generation. Your profile information and prompts are sent to Anthropic's API to generate content. Anthropic may process this data according to their privacy policy.
Anthropic Privacy Policy

4.3 Ideogram

AI image generation. Text prompts are sent to Ideogram's API to generate images.
Ideogram Privacy Policy

4.4 Stripe

Payment processing. Your payment information is handled directly by Stripe.
Stripe Privacy Policy

5. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Secure authentication mechanisms
• Regular security assessments
• Access controls and monitoring

Your data is primarily stored on servers located in the United States and European Union through our service providers.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion:

• Personal data is deleted within 30 days
• Generated content is deleted within 30 days
• Some data may be retained for legal compliance (up to 7 years for financial records)
• Anonymized usage data may be retained for analytics

7. Your Rights

Depending on your location, you may have the following rights:

For All Users:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Export your data
• Opt-out of marketing communications

For EU/EEA Residents (GDPR):

• Right to data portability
• Right to restrict processing
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

For California Residents (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your rights

We do not sell your personal information.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and authentication
• Remember your preferences
• Analyze usage patterns
• Improve our service

You can control cookies through your browser settings. Disabling cookies may affect service functionality.

9. Children's Privacy

LaunchMap AI is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses for transfers from the EU/EEA.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: support@launchmapai.com